Let us discuss the different ways FB Messenger AI bots help businesses. Facebook Messenger chatbot answers the easy questions and saves time with instant answers to their questions.ĭifferent Ways Facebook Messenger Chatbots are Transforming Business (With Examples)įacebook Messenger bot help businesses to build automated answers for responding to messages from potential customers.įacebook chatbot framework is designed to help businesses automate customer support operations, assist in marketing campaigns and much more through engaging text and media message formats. Save time for business and customers – Customers expect 24/7 availability, and they hate waiting on hold. ![]() Conversational commerce allows for personalized recommendations, lead qualification, and upselling. With the right script, a Messenger bot can make sales. Automate sales – 83% of consumers say they would shop for or buy products in messaging conversations.FB Messenger has the third-most active users of any app, building Messenger chatbots can increase response rate, making it easier for people to get the information in real-time. Engage customers where they are – Your audience is already using Messenger, and they expect to be able to interact with your brand there.Chatbots are the newest, easiest and most efficient tools for a business to communicate with customers over social media platforms and websites.Ĭhatbots are the finest example of conversational AI and human intelligence coming together to serve the customers. The first Facebook Messenger chatbot was used with the Marriott and Starwood Group to help guests.įacebook Messenger chatbot is one of the fastest-growing and most effective ways businesses can connect with customers seamlessly. Key Benefits of Using a Facebook Messenger Chatbotįacebook introduced the functionality of chatbots that integrated with their Messenger app as a new Facebook feature in the year 2016. A Messenger bot will use the Messenger app from Facebook to communicate in live artificial intelligence-driven conversations, which you can set up for any part of your business and marketing. It also offers triggers that help define your customer needs and show them the pathways for getting the potential answers.īuilding a FB Messenger bot needs to be programmed to understand the questions, provide answers and assist people when using this artificial intelligence. ![]() The Messenger chatbot uses text, images, videos and combinations to communicate, making it one of the most effective and efficient models. The main aim of the bot is helping the users with the necessary support in seconds. Messenger bots are hugely valuable to businesses and can be programmed to perform all kinds of tasks - everything from customer support to building brand awareness and even acquiring new customers! What is a Messenger Chatbot?Ī Facebook Messenger Chatbot is an Artificial Intelligence (AI) fueled system that can respond to customer queries instantly 24×7 sent to your business via direct message. And that 80% of businesses plan to use Facebook Messenger bots by 2024? Here is a Successful Facebook case studies to market your brand. Absolutely no doubts!!Īccording to Facebook, there are currently more than 300,000 active bots on Messenger. Messaging helps them build trust and make people feel more comfortable about their brand.ħ7% of consumers also agree that they are more likely to buy from a brand that they follow and engage with on social media.įacebook Messenger chatbot automation is the present and the future. The best way to engage them and build trust and loyalty is to connect with them right where they are. Then, create a file called app.go with the following content: 1įunc HomeEndpoint (w http.ResponseWriter, r *http.Consumers today expect omnichannel experiences from brands they like. We first need to install “ gorilla/mux” library: 1 I found it much easier to setup routes for our server rather than using the go standard library. I’ll use “ gorilla/mux” package to do that. We will start by creating a dummy web server with one endpoint to print a hello world message. All the code used in this demo can be found on my Github. In this first tutorial of the “ChatOps” series, I will show you quickly how to create a Facebook Messenger Bot in Golang.
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